🌋 Volcano Hollywood LLC
Privacy Policy
Effective Date: January 1, 2026
Volcano Hollywood LLC ("Volcano Hot Pot & Korean BBQ," "we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, sign up for our VIP Club, or interact with us online and in-person.
1
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, birthday, and dining preferences (when you sign up for our VIP Club, promotions, or reservations).
- Payment Information: Collected securely by third-party payment processors — we do not store payment details.
- Website Data: IP address, browser type, cookies, and usage data to improve website performance and customer experience.
2
How We Use Your Information
We use your information to:
- Provide and manage VIP Club membership and special offers.
- Send you promotions, updates, and birthday rewards (via email or SMS, if you opt in).
- Improve our services, website, and customer experience.
- Communicate with you regarding reservations, inquiries, or promotions.
- Comply with legal obligations.
3
Sharing of Information
We do not sell or rent your personal information. We may share your data only with:
- Trusted Service Providers (e.g., email/SMS marketing, reservation platforms, payment processors).
- Legal Authorities if required by law.
4
Cookies & Tracking
Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, but some features may not function properly.
5
Data Security
We take reasonable measures to protect your personal information. However, no system is 100% secure, and we cannot guarantee absolute protection.
6
Your Choices
You may:
- Opt out of promotional emails or SMS at any time by clicking "unsubscribe" or replying "STOP."
- Request to update or delete your personal information by contacting us.
7
Children's Privacy
Our services are intended for individuals 13 years and older. We do not knowingly collect personal information from children under 13.
8
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
9
Contact Us
If you have questions about this Privacy Policy or your data, please contact us using the information below.
📞 Call Us 24/7